Privacy Policy

1. Introduction

This Privacy Policy describes how Woofiz.com, operated by Romane Baum / 911 899 326, collects, uses, and protects personal data of users when browsing and using the website.

2. Data Controller

The data controller is:

Romane Baum
Address: 1 rue Marguerin, 75014 Paris, France
Email: hello@frutiga.com

3. Data Collected

When using the website, the following information may be collected:

  • Identification details: first name, last name, postal address, phone number, email address.
  • Payment information (processed securely by third-party providers — the website does not store any payment data).
  • Browsing data (cookies, IP address, visited pages).
  • Order history.

4. Purpose of Data Collection

Data collected is used exclusively for:

  • Processing and shipping customer orders.
  • Managing customer relations (after-sales service, returns).
  • Sending promotional offers or newsletters (with prior consent).
  • Personalizing user experience and measuring website traffic.

5. Data Retention

  • Customer data is retained for the legally required accounting period (10 years).
  • Marketing data (emails, cookies) is retained for a maximum of 3 years.
  • Beyond these periods, data is deleted or anonymized.

6. Data Sharing

Personal data is never sold.
It may be shared only with:

  • Partner suppliers to fulfill an order.
  • Shipping carriers for delivery purposes.
  • Technical service providers (payment processors, hosting services, analytics tools).

7. User Rights

In accordance with the GDPR, users have the following rights:

  • Right of access, rectification, and deletion.
  • Right to data portability.
  • Right to object to processing (e.g., unsubscribing from newsletters).

To exercise these rights, users may contact: hello@frutiga.com.

8. Cookies

The website uses cookies to:

  • Ensure proper functionality (shopping cart, session).
  • Measure traffic and analytics (Google Analytics, Meta Pixel, etc.).
  • Improve user experience.

On their first visit, users can accept, refuse, or customize cookie preferences through a compliant consent banner.

9. Security

The website implements all necessary measures to protect personal data, including HTTPS secure connections, trusted service providers, and encrypted passwords.

10. Contact

For any questions regarding personal data management, please contact:
hello@frutiga.com